Cookie policy

Updated on: March 28, 2024

Cookie policy

o2o (as defined below) uses cookies to improve your browsing experience on its “Website” (i.e. Therefore, this policy will provide you with the necessary information about the use of these cookies by o2o (“Cookie Policy”). Please read this Cookie Policy attentively and together with our Privacy Policy. Archived versions of the Cookie – and Privacy Policies shall be available on our Website.

You can find our archived o2o Cookie Policies here.


This Website is owned and managed by o2o BV, a limited liability company with registered office at Henri Farmanstraat 40, 9000 Ghent, registered with the Crossroads Bank for Enterprises under VAT number BE 0647.826.178 (“o2o” or “we / us”).


2.1 What are Cookies?

Cookies, also known as “HTTP cookies” or “web cookies”, are small text files that are sent to and stored on your computer or mobile device through your browser when you visit a website, resp. use a mobile application. When you access the same website later on, the data stored in that cookie can be retrieved by the website in order to notify the website of the last activity.

Cookies were designed as a reliable mechanism for websites to remember the status of the website or the previous activity of a certain user. They help us to optimize your visit to and use of the Website, to remember technical choices (e.g. choice of language, newsletter, etc.) and to offer more relevant services and offers.

If you wish to use the Website to its full potential, o2o encourages you to enable all cookies (See Section 4 on how to enable/disable cookies).

2.2 Types of cookies

There are different types of cookies, based on their (i) duration, (ii) provenance or (iii) processing purpose:

Based on duration

Session cookies

These cookies allow user's actions to be simplified and linked to each other during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

Persistent cookies

These cookies remain on your hard drive until you erase them or your browser does, depending on the cookie’s expiration date.

Based on provenance

First-party cookies

These cookies are placed by the owner of the visited website.

Third-party cookies

These cookies are placed by a domain name other than the one of the website visited by the user. If a user visits a website and a third-party places a cookie through that website, then this is to be considered a third-party cookie (e.g. cookies placed by Google, Twitter, LinkedIn and Facebook).

Based on processing purpose

Strictly necessary cookies

These cookies are essential for you to browse a website and use its features, such as accessing secure areas of the site. These cookies will generally be first-party session cookies

Functional cookies  (or “experience cookies”)

These cookies allow a website to remember choices you have made in the past, like what language you prefer, or what your user name and password are so you can automatically log in.

Analytical cookies  (or “measurement cookies”)

These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.

Targeting cookies (or “tracking/marketing cookies”)

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.


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4.1 Your cookie preferences

When you visit our Website for the first time, you will be prompted via our cookie banner to indicate whether you agree to enable non-strictly necessary cookies. You have the possibility to access this Cookie Policy before doing so.

You can update your cookie preferences at all time via our cookie banner, which you can access at the bottom of our Website.

Please keep in mind that limiting or blocking the use of cookies may negatively impact your experience with respect to our Website.

4.2 Via browser settings

You can also modify your browser settings to decline certain cookies and/or to delete cookies that are already installed on your computer or mobile device. There are several possibilities to avoid the storage of cookies. Please visit the websites of the different browsers to learn how you can block the storage of cookies. Here you can find such websites regarding the most common browsers:

Chrome: Clear, enable and manage cookies in Chrome - Android - Google Chrome Help

Safari: Manage cookies and website data in Safari on Mac - Apple Support

Firefox: How to clear the Firefox cache | Firefox Help (

Microsoft Edge: Delete cookies in Microsoft Edge

Please realize that when you decide to delete all your cookies, you probably will have to fill in your usernames and passwords again on the websites you visit, where before the cookies stored your passwords for you. As already mentioned, cookies have benefits to your surfing experience on the web.

4.3 More information?

If you want to know more about cookies, please visit the site ( This website provides more information on cookies, explains in detail how to delete cookies and shows you how you can allow familiar websites to store cookies on your device.


o2o may alter, amend or update this Cookie Policy when deemed necessary to accommodate the use of new/different cookies, changes in technology, industry practice and legal or regulatory development, etc. When posting a new version on the Website, o2o will indicate the revision date at the beginning of this Cookie Policy.

Once a new cookie policy is implemented, your consent regarding the use of cookies (with the exception of strictly necessary cookies) will be requested again in our cookie banner.


Note that you also have the right to lodge a complaint with the authorized supervisory authority (either the Belgian Data Protection Authority or the data protection authority of (i) your residence or (ii) your workplace) should you consider that the processing of your Personal Data infringes the Privacy Legislation. You can send an email to the Belgian Data Protection Authority at or any other email address provided by the Belgian Data Protection Authority (


If you have any further questions about this Cookie Policy or its implementation, you may always contact