Practical info and general terms and conditions on the o2o bicycle services
Here you will find practical information (incl. general terms and conditions) on all possible services for your leased bicycle.
Services

Maintenance and repair (service budget)
Download the practical information on the Service budget
Breakdown assistance
Download the practical information on the Breakdown assistance
Service in case of damage
Download the practical information on the Bicycle Care Damage
Service in case of theft
Download the practical information on the Bicycle Care Theft
Additional warranty insurance (e-bikes)
Download the practical information on the Additional warranty
Civil liability (speed pedelecs)
Download the practical information on the Civil liability
Personal contribution
Download the practical information on the Personal contribution